Click here to view our FULL Credit and Collections Policy online.  Or, to download a PDF of our full Credit and Collections Policy from our "Online Resources" page.

This Credit and Collection Policy  sets out the standards of Niagara Peninsula Energy Inc. with respect to customer bill payment deadlines, late payment charges, collection charges, reconnection charges, and customer deposits.

The Policy applies to all customers of the Distributor, in the manner set out herein. This Policy was developed in cooperation with other electricity distributors that are members of the Niagara Erie Public Power Alliance, with the intention of establishing fair and equitable credit and collection policies for customers in the Distributor service area. This Policy will form part of our Distributor Conditions of Service.