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Customer Service

At Niagara Peninsula Energy Inc. we are committed to providing our customers with an affordable, safe and reliable electrical distribution system as well as outstanding customer service.


Niagara Peninsula Energy Inc. is proud of the leadership it has shown among utilities in Ontario in the development and distribution of innovative programs to promote energy conservation.

Winter Time-of-Use Hours Begin Nov 1, 2019

Winter Time-of-Use

Effective November 1, 2019, Winter time-of-use hours for the Regulated Price Plan (RPP) begin. The tier threshold for residential customers that are paying tiered RPP prices is also changing; however, the RPP prices themselves are not changing.

In the News

There's Help for Low Income Households. Click here for OESP