We have now made it more convenient than ever to pay your bills. We offer the following payment methods.

Pre-Authorized Chequing Plan

Save time and money by having your payments automatically withdrawn from your bank account each month on the due date, with the pre-authorized payment plan.

Click here to complete or print an authorization form

Equal Payment with Pre-Authorized Plan

Our Equal Payment Plan simplifies paying bills by spreading your annual hydro costs evenly throughout the year.

Click here to complete or print an authorization form

Credit Card Payments

Pay your bill via our online tool which allows you to use your Mastercard or Visa. You can also pay using your credit card over the phone using our automated toll free system 1-877-281-2063. Click here to get started...

24-Hour Drop Box

Payments by cheque or money order can be made at our 24-hour drop box located at our office in Niagara Falls located at 7447 Pin Oak Drive, Niagara Falls, ON.

Online Banking

Online banking is available through financial institutions, allowing you to pay your bill through your computer or phone.


TeleBanking is available through most banks and trust companies, allowing you to pay your bill simply using your touchtone phone.

By Mail

Please return the top portion of your bill with your payment in the return envelope provided. Please send cheques to our Office.

Financial Institutions

Your current bill may be paid at your local bank or trust company.