NPEI would like customers to be aware that our My Account services will not be available this weekend as we will be performing maintenance. This maintenance will begin on Friday, February 24 at 5:00pm and it is anticipated that this maintenance should be completed by the afternoon of Sunday, February 26. During this maintenance, customers will not have access to My Account. Customers wi...

Please be aware that our Public Information Session tonight at the West Lincoln Community Centre for customers affected by the Regional Road 65 Rebuild has been cancelled due to the weather. The session will be postponed to: Wednesday, March 1 at 6:30pm West Lincoln Community Centre, Second Floor If you have any concerns, please contact the NPEI Communications Department at 905-356-268...

Niagara Peninsula Energy Inc. (NPEI) has received reports of a phone scam threatening to disconnect power unless payment is received immediately.. Please be aware this is a scam. This is NOT NPEI or any affiliated party. Please do not provide any information to this caller. NPEI does not threaten immediate disconnection for non-payment. Below is some helpful informat...

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Niagara Peninsula Energy Inc. (NPEI) has received reports of a scam where an individual has been visiting customers door-to-door and claiming that they must provide payment to avoid disconnection. Please be aware that this is a scam and this individual is NOT affiliated with NPEI. NPEI does not solicit door-to-door for any reason. Please contact our office if you suspect y...

Please be advised that the Niagara Peninsula Energy Inc. offices will be closed at 11 a.m. on Friday, October 28 for mandatory safety training. Our offices will reopen on Monday, October 31 at 8:30 a.m. We apologize for any inconvenience.

In an effort strengthen the transmission system and improve resiliency and reliability, Hydro One will be performing maintenance to the electrical distribution system in the Fonthill, Pelham and Fenwick areas on Sunday, October 30 from approximately 3a.m. to 11a.m. This will result in an interruption of hydro services to a number of Niagara Peninsula Energy Inc. customers during the times indicate...

The Ontario Energy Board (OEB) announced today that electricity prices for households and small businesses will be lowered as of November 1, 2022 under the Regulated Price Plan (RPP). The winter Time-of-Use (TOU) hours and the change in the threshold for residential customers on Tiered pricing will take effect November 1 as usual. Also effective November 1, 2022, the Ontario government's Ontario ...

Niagara Peninsula Energy Inc. (NPEI) has received reports of a new phone scam coming from the NPEI Toll Free Number 1-877-270-3938 requesting payment and threatening to disconnect power. Please be aware this is a scam. This is NOT NPEI or any affiliated party. Please do not provide any information to this caller. Below is some helpful information for customers to rem...

The NPEI office will be closed on Monday, October 10 for Thanksgiving. We will reopen Tuesday, October 11 at 8:30am. We apologize for any inconvenience. Happy Thanksgiving to al!