READ ARTICLE NPEI Office Closed Monday, August 3 for Civic Holiday - July 31, 2020

Please be advised that the Niagara Peninsula Energy Inc. office will be closed on Monday, August 3, 2020 for the Civic Holiday. We will reopen on Tuesday, August 4, 2020 at 8:30 a.m. We apologize for any inconvenience. We wish everyone a Happy Canada Day!

READ ARTICLE NPEI Being Targeted by Scam - July 27, 2020

Niagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A SCAM and this is not Niagara Peninsula Energy. Below is some helpful information for customers to re...

READ ARTICLE NOTICE: NPEI's Payment Drop-Box Will Be Inaccessible Until July 28 - July 21, 2020

The Niagara Peninsula Energy Inc. (NPEI) Bill Payment Drop-Box will be inaccessible until July 28, 2020 due to construction on Pin Oak Drive in Niagara Falls. Construction on new sidewalks and curbs will begin Tuesday, July 21 2020 and will continue until July 28, 2020. This will make the NPEI parking lot inaccessible during this time. NPEI’s office doors have been closed since mid-March du...

READ ARTICLE AffordAbility Fund Will Be Stopping Intake of Applications July 31, 2020 - July 16, 2020

The AffordAbility Fund Trust has announced that it will be stopping the intake of applications effective July 31, 2020. After this date, it will continue to process and fulfill applications for those who have applied online by the deadline, but will no longer be accepting any more in-bound calls, nor would it roll back any applications for additional measures from that date forward. The AffordAbi...

READ ARTICLE NPEI Encouraging Customers to Stay Connected as Disconnection Ban Ends July 31 - July 15, 2020

As the end of the electricity disconnection ban for customers is set to end on July 31, 2020, Niagara Peninsula Energy Inc. (NPEI) is encouraging customers to connect with them. The Ontario Energy Board (OEB) extended the winter ban on electricity disconnections for non-payment by residential customers on March 19, 2020 due to the pandemic. The disconnection ban was originally scheduled to end on...

READ ARTICLE NPEI Has Been Experiencing Brief Auto-Recloser Outages - July 09, 2020

Update: NPEI will be beginning an aggressive tree-trimming project on Monday, July 20, 2020 as well as installing a fault-indicator in the area that we have been experiencing issues with momentary outages. This will hopefully help to correct these issues and reduce the number of momentary outages caused by an auto-recloser. Niagara Peninsula Energy Inc. (NPEI) has been experiencing a numbe...

READ ARTICLE NPEI Office Closed July 1 for Canada Day - June 30, 2020

Please be advised that the Niagara Peninsula Energy Inc. office will be closed on Wednesday, July 1, 2020 for Canada Day. We will reopen on Thursday, July 2, 2020 at 8:30 a.m. We apologize for any inconvenience. We wish everyone a Happy Canada Day!

READ ARTICLE NPEI Reminding Customers to be Aware of Scams - June 25, 2020

Niagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A SCAM and this is not Niagara Peninsula Energy. Below is some helpful information for customers to re...

READ ARTICLE NPEI Safety Poster Design Contest Underway! - June 15, 2020

Niagara Peninsula Energy Inc. (NPEI) is looking for help to promote positive messages about the importance of being safe around electricity. With just a spark of creativity, students can design a poster that will help NPEI educate the public about electrical safety. The winning posters will receive a $100 prize along with an NPEI gift basket. They will be featured on the NPEI website and may be i...

READ ARTICLE Notice: Access to NPEI Bill Payment Drop Box Limited During Construction - June 04, 2020

Access to the Niagara Peninsula Energy Inc. (NPEI) office will be limited or unavailable at times due to construction on Pin Oak Drive in Niagara Falls. Construction began on June 1 and will make accessing the NPEI office difficult or impossible at times. NPEI’s office doors have been closed since mid-March due to the COVID-19 pandemic; however, customers have still been able to utilize the...