Q) What is being done to support households and businesses with increased electricity usage during this COVID-19 outbreak? Starting June 1, 2020, the government of Ontario has introduced a “COVID-19 Recovery Rate” of 12.8 cents per kilowatt hour for Time-of-Use Regulated Price Plan (RPP) customers to provide stability and predictability for families, small businesses and farms. This r...

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware that the Ontario government is making changes to the emergency electricity rate relief period to residential, farm and small business customers during the COVID-19 outbreak. The Government of Ontario is now introducing a fixed COVID-19 Recovery Rate of 12.8 cents per kilowatt hour. Starting June 1, customers who pay time-of-use...

NiagarNiagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A SCAM and this is not Niagara Peninsula Energy. Below is some helpful information for customers to remember if they...

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware that the Ontario government is extending the emergency electricity rate relief period to residential, farm and small business customers during the COVID-19 outbreak. Customers who pay time-of-use electricity rates will continue to be billed at the off-peak price of 10.1 cents per kilowatt hour, 24 hours a day, seven days a week...

Relief of a portion of Global Adjustment (GA) charges for Industrial and Commercial Electricity starting from April 2020 through the end of June. Relief of a portion of Global Adjustment (GA) charges for Industrial and Commercial Electricity starting from April 2020 through the end of June.Ontario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity c...

Niagara Peninsula Energy Inc. (NPEI) will continue to provide relief for customers during this difficult time by deferring a rate increase scheduled for May 1, 2020 to November 1, 2020. The small increase was approved in December 2019 by the Ontario Energy Board (OEB), however NPEI is choosing to defer this increase until November 1, 2020. “This will help us continue to provide relief for ...

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware of scams happening during the COVID-19 pandemic. With guidance from the Ontario Energy Board (OEB), NPEI has ensured that residential customers and low-volume small businesses will not be disconnected for non-payment until after July 31, 2020. There are currently reports of scams occurring in Ontario with customers receiving ph...

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Niagara Falls, ON (March 24, 2020) - The Government of Ontario is providing 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. As of Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week. The off-peak time rate of 10.1 cents per kilowatt hour will be...

Niagara Falls, ON (March 20, 2020) The Ontario Energy Board (OEB) has provided an update regarding the Disconnection Ban due to non-payment during the COVID-19 pandemic. The Ontario Energy Board announced that effective immediately, the regulator is extending the current ban on electricity disconnections for non-payment for all residential customers to July 31, 2020. Low-volume, small business cu...