NPEI would like to remind everyone that on November 1, 2019, the winter time-of-use schedule will go into effect. This schedule will be in effect until April 1, 2020.  For more information about rates and the winter time-of-use schedule, click here.  

As we prepare to file our Distribution System Plan, we will be collecting customers’ feedback to help us shape our plan for the next five years. We will be collecting email addresses as a point of contact for these customer surveys and we would like to hear from you! If you are a small business and you receive a call from NPEI requesting your email address to add to our files, we would appr...

The Ontario Energy Board has reported that some customers have been contacted by people pretending to be from their local hydro company and threatening to disconnect their power if they do not receive payment immediately. Please be advised that this is a scam and that customers need to be aware. Below is some helpful information for customers to remember if they are contacted by somebody claiming ...

NPEI has applied to the Ontario Energy Board for rates effective May 1, 2020. Click here to view our 2020 Rate Application.

CELEBRATING NIAGARA’S CONSERVATION CHAMPIONS Niagara Peninsula Energy Inc. (NPEI) provides local electricity distribution and related services to residential and business customers in the City of Niagara Falls, Town of Lincoln, Town of Pelham and Township of West Lincoln.  Over the last number of years, NPEI has helped many residences and businesses within their service territory achi...

Summer Energy Saving Tips -Keep an eye on the time-of-use pricing schedule. Try and keep from running your larger appliances like dryers and ovens during “on-peak’ times. -If you run a ceiling fan at the same time as your air conditioner you can set your thermostat 2C higher and feel just as cool, cutting your energy use by as much as 10%. -Higher efficiency means more savings &ndas...

Discontinuation of a 48 Hour Notification Collection Card Please be advised that as a result of the Ontario Energy Board's review of their Customer Service Rules, Niagara Peninsula Energy Inc. will no longer be issuing a 48 Hour Notice Collection Card to the service address of an overdue account.  Effective, July 1, 2019, Niagara Peninsula Energy Inc. will now attempt to contact the customer...

Connect With Us! At Niagara Peninsula Energy Inc. (NPEI) customer satisfaction is of the utmost importance to us.  NPEI will soon be filing our Distribution System Plan, and will be collecting customers’ feedback to help us shape our plan for the next few years. NPEI is currently collecting email addresses as a point of contact for future customer surveys and we would like to hear from...

NPEI would like to remind everyone that as of May 1, 2019, the summer time-of-use schedule is now in effect. This schedule will be in effect until October 31, 2019.  For more information about rates and the summer time-of-use schedule, click here.  

The provincial government has announced changes to the way energy-efficiency programs are delivered as part of its commitment to reduce electricity costs for customers. As a result, a new suite of energy-efficiency programs for businesses will be centrally delivered by the Independent Electricity System Operator (IESO).  NPEI is no longer able to offer these province-wide incentive prog...