Alert
Unfortunately, we are not able to proceed with your registration if you do not have the power to enter your company into a legally binding agreement with Niagara Peninsula Energy.
NPEI Offices Closed on October 12
Published Date
Friday, October 9, 2026
Please be advised that the NPEI offices will be closed on Monday, October 12, 2026 for Thanksgiving. We will reopen on Tuesday, October 13, at 8:30 a.m. We apologize for any inconvenience this may cause.
To report a power outage or a downed powerline, please call our 24-hour emergency service at 1-877-270-3938.
Customers can always check their account balance by calling our Automated Account Balance Lookup at 1-877-601-3899.
You can also download the NPEI mobile app! You can view and pay their bills on the go, monitor electricity usage and receive important updates and alerts all from your mobile device.
We would like to wish everyone a Happy Thanksgiving!