News

NPEI has received reports of a customers potentially being targeted by a scam. A customer received a phone call inviting them to participate in a phone survey about their hydro service. Please be aware this may be a scam. This is NOT NPEI or any affiliated party. While NPEI does...

Please be advised that the NPEI offices will be closed on Monday, August 3, 2026 for the Civic Holiday. We will reopen on Tuesday, August 4, at 8:30 a.m. We apologize for any inconvenience this may cause. To report a power outage or a downed powerline, please call our 24-hour...

Niagara Peninsula Energy Inc. (NPEI) is proud to support the Township of West Lincoln through two community sponsorships that will enhance important public spaces and services for local residents. The first sponsorship of just under $7,000 will support the West Lincoln Public...

Niagara Peninsula Energy Inc. (NPEI) is very excited to announce that the Government of Canada, through Natural Resources Canada's Smart Renewables and Electrification Pathways Program (SREPs), is investing $2.7 million to support the modernization of our electricity distribution...

Dear Residents of Lincoln & West Lincoln: Last night’s widespread power outages in our Lincoln and West Lincoln areas were caused by an issue on Hydro One’s transmission system, which supplies electricity to NPEI’s distribution network. While the root cause was beyond our control...

Please be advised that the NPEI offices will be closed on Wednesday, July 1, 2026 for Canada Day. We will reopen on Thursday, July 2 at 8:30 a.m. We apologize for any inconvenience this may cause. To report a power outage or a downed powerline, please call our 24-hour emergency...

Niagara Peninsula Energy Inc. (NPEI) is proud to have served as the primary sponsor of the recent residential tree giveaway program held by the City of Niagara Falls, helping bring 500 new trees to neighbourhoods across the city. NPEI supported the City's Tree Giveaway initiative...

As the Residential Winter Disconnection Ban ended on April 30, 2025, Niagara Peninsula Energy Inc. (NPEI) is encouraging customers to connect with us. NPEI is encouraging any customer who is currently having difficulty paying their bills to contact them so that we may work...

On Friday, May 22, 2026, Niagara Peninsula Energy Inc. (NPEI) celebrated the groundbreaking of its new Spring Creek Transformer Station in Lincoln, marking a major infrastructure investment designed to support the region’s continued growth and provide reliable electricity service...

Please be advised that the Niagara Peninsula Energy Inc. offices will be closing today, Friday, May 15, 2026, at 1:00 p.m. for office maintenance. Our offices will reopen on Tuesday, May 19, 2026, at 8:30 a.m. We apologize for any inconvenience this may cause and appreciate your...