News

NPEI would like to congratulate Eduardo and Carolina as their account was selected as the winner for our App Contest! All accounts who downloaded and signed into the NPEI App before December 15, 2025, were entered into a draw to win $500. With the NPEI App, customers can enjoy...

Below are the Holiday Office Hours for the Niagara Peninsula Energy Inc. offices. We would like to wish everyone a safe and happy holiday season.

On Friday October 17th, the Ontario Energy Board announced its Regulated Price Plan (RPP) Time of Use (TOU) rates, Tiered rates, and Ultra Low Overnight (ULO) rates that will change and become effective on November 1st, 2025. These rates and schedules will be in place until April...

NPEI is giving one lucky customer the chance to win $500 with our Mobile App contest! Until December 15, 2025, any customer who downloads the app and logs in using their MyAccount login information will be automatically entered into a contest to win $500! The NPEI App is designed...

NPEI strongly recommends enrolling in eBilling to ensure uninterrupted access to your bills and timely payment management during the Postal Strike. Dear Valued Customers: Canada Post has announced that the union will move from a nation-wide strike, to rotating strikes across the...

Niagara Peninsula Energy Inc. (NPEI) is excited to announce that we have received the Lincoln Chamber of Commerce Outstanding Business Achievement Award for Large Business of the Year. This award underscores our commitment to delivering outstanding service and support to our...

Please be advised that NPEI will be performing maintenance on our Online Forms on Wednesday, September 17 between 12:30p.m. - 1:00p.m. During this time, Online Forms will be temporarily unavailable. If you are trying to access these forms during this time and are experiencing...

Niagara Peninsula Energy Inc. is proud to announce the launch of our 2025 eBilling Campaign, aimed at promoting environmental sustainability while making a meaningful impact for a local non-profit charitable foundation. From September 1, 2025 to December 31, 2025, NPEI invites...

Please be advised that during the evening of August 21, NPEI will be completing maintenance to our MyAccount Customer Portal. This maintenance will affect certain features within the portal. The My Energy Usage tab within MyAccount will be impacted during this maintenance. During...

NPEI has received reports of a scam targeting our customers. A customer received a phone call from someone claiming to be a technician from NPEI and informed the customer that if they did not make a payment within minutes, their power would be disconnected. Please be aware this...