News

Dear Residents of Lincoln & West Lincoln: Last night’s widespread power outages in our Lincoln and West Lincoln areas were caused by an issue on Hydro One’s transmission system, which supplies electricity to NPEI’s distribution network. While the root cause was beyond our control...

Please be advised that the NPEI offices will be closed on Wednesday, July 1, 2026 for Canada Day. We will reopen on Thursday, July 2 at 8:30 a.m. We apologize for any inconvenience this may cause. To report a power outage or a downed powerline, please call our 24-hour emergency...

Niagara Peninsula Energy Inc. (NPEI) is proud to have served as the primary sponsor of the recent residential tree giveaway program held by the City of Niagara Falls, helping bring 500 new trees to neighbourhoods across the city. NPEI supported the City's Tree Giveaway initiative...

As the Residential Winter Disconnection Ban ended on April 30, 2025, Niagara Peninsula Energy Inc. (NPEI) is encouraging customers to connect with us. NPEI is encouraging any customer who is currently having difficulty paying their bills to contact them so that we may work...

On Friday, May 22, 2026, Niagara Peninsula Energy Inc. (NPEI) celebrated the groundbreaking of its new Spring Creek Transformer Station in Lincoln, marking a major infrastructure investment designed to support the region’s continued growth and provide reliable electricity service...

Please be advised that the Niagara Peninsula Energy Inc. offices will be closing today, Friday, May 15, 2026, at 1:00 p.m. for office maintenance. Our offices will reopen on Tuesday, May 19, 2026, at 8:30 a.m. We apologize for any inconvenience this may cause and appreciate your...

Please be advised that the My Energy Usage tool in NPEI's MyAccount portal, as well as the Usage Tab in the NPEI App will be temporarily unavailable today between 5:00pm and 7:00pm for scheduled maintenance. We apologize for any inconvenience and appreciate your patience as we...

In an effort strengthen the transmission system and improve reliability, Niagara Peninsula Energy Inc. will be performing maintenance to the electrical distribution system in the Fonthill area on Saturday, May 9, 2026, from approximately 2:00a.m. to 4:00a.m. This will result in...

Please be advised that the NPEI offices will be closed on Friday, April 3 and Monday, April 6, 2026 for the Easter holiday. Our offices will reopen on Tuesday, April 7 at 8:30a.m. To report a power outage or a downed powerline, please call our 24-hour emergency service at 1-877...

Niagara Peninsula Energy Inc. (NPEI) has received multiple reports of scams in our service territories this week. Customers have reported being contacted by a company advertising themselves as Canadian Home Estimates, and by a company advertising themselves as Energy Rate...