
News
NPEI Office Closed at 11:30 a.m. on September 22, 2023 for Mandatory Training
Friday, September 22, 2023
Please be advised that the Niagara Peninsula Energy Inc. offices will be closed at 11:30 a.m. on Friday, September 22, 2023 for mandatory safety training. Our offices will reopen on Monday, September 25th, 2023 at 8:30 a.m. We apologize for any inconvenience.
Blue Payment Box Unavailable on Friday
Thursday, August 3, 2023
Please note that due to ongoing construction, the blue payment box at our Niagara Falls office will be unavailable on Friday, August 4th from 7:00 a.m. until 11:00 a.m.
IESO Performing Voltage Reduction Tests
Tuesday, July 18, 2023
The IESO (Independent Electricity System Operator) will perform a mandatory voltage reduction test on Tuesday, July 18. A three per cent test will occur between 9:00a.m. and 10:00a.m. EST followed by a five per cent test between 1:00p.m. and 2:00p.m. EST. These voltage reduction...
Electrical Safety Authority Holds Powerline Safety Week to Urge Ontarians to Stay Safe
Monday, May 15, 2023
Since 2019, Ontario has seen a staggering 310% increase in powerline contacts by the general public, according to the Electrical Safety Authority (ESA). To help educate Ontarians and keep them safe, this Powerline Safety Week (May 15 to 21), ESA is busting the myths around the...
NPEI ENCOURAGING CUSTOMERS TO STAY CONNECTED AS DISCONNECTION BAN SET TO END
Thursday, April 27, 2023
As the Residential Winter Disconnection Ban comes to an end on April 30, 2023, Niagara Peninsula Energy Inc. (NPEI) is encouraging customers to connect with us. "We encourage any customer who is currently having difficulty paying their bills to contact us so that we may work...
NPEI OFFICES CLOSED APRIL 7 & 10
Thursday, April 6, 2023
Please be advised that the NPEI offices will be closed on Friday, April 7 and Monday, April 10 for the Easter Long Weekend. We will reopen at 8:30am on Tuesday, April 11. Happy Easter to everyone from NPEI!
NPEI WARNING CUSTOMERS OF PHONE SCAM
Monday, January 9, 2023
Niagara Peninsula Energy Inc. (NPEI) has received reports of a phone scam threatening to disconnect power unless payment is received immediately.. Please be aware this is a scam. This is NOT NPEI or any affiliated party. Please do not provide any information to this caller. NPEI...
NPEI Warning Customers of Door-to-Door Scam
Monday, November 28, 2022
Niagara Peninsula Energy Inc. (NPEI) has received reports of a scam where an individual has been visiting customers door-to-door and claiming that they must provide payment to avoid disconnection. Please be aware that this is a scam and this individual is NOT affiliated with NPEI...
Outage In Fonthill/ Pelham/ Fenwick Area on Sunday, October 30
Thursday, October 27, 2022
In an effort strengthen the transmission system and improve resiliency and reliability, Hydro One will be performing maintenance to the electrical distribution system in the Fonthill, Pelham and Fenwick areas on Sunday, October 30 from approximately 3a.m. to 11a.m. This will...