NPEI's eBill Campaign Giving Back to Local Charities

Published Date
Monday, December 11, 2023

As the holiday season approaches, Niagara Peninsula Energy Inc. (NPEI) is providing its customers with an easy and impactful way to give back to their local community.

From October 1, 2023 to March 31, 2024, NPEI invites its customers who are currently receiving paper bills to make a difference by switching to paperless billing (eBilling). NPEI has pledged to donate $10 to one of several local charitable organizations for every customer that makes the switch during their eBilling campaign.

This initiative not only offers convenience to customers but also serves as a remarkable opportunity to give back to the community this holiday season. “As the local utility for the City of Niagara Falls, the Town of Pelham, the Town of Lincoln and the Township of West Lincoln, NPEI is committed to fostering a sense of community and understands the importance of supporting local organizations that serve our customers,” says Sue Forcier, Vice President of Communications, Marketing and Public Affairs. “We want to encourage all of our customers to join us in our efforts to make a positive impact not only for our environment, but in our local communities.”

The organizations that NPEI will be donating the proceeds of the campaign to are Project SHARE, The Hope Centre, Community Care of West Niagara and West Lincoln Community Care.

“Project SHARE is grateful to be included in the Niagara Peninsula Energy Inc. eBilling Campaign,” says Pam Sharp, Executive Director of Project Share. “Donations made will help Project SHARE provide emergency food and support services to help keep our Niagara Falls neighbours fed, housed and healthy.”

In addition to supporting local charities, NPEI underscores the importance of local hydro services. As a community-focused utility provider, NPEI has been a reliable source of electricity for their customers, contributing to the area's growth and sustainability. “As the populations in our service territories grow, we are meeting those needs to ensure everyone has access to a safe and reliable source of electricity,” says Forcier. The eBilling Campaign exemplifies NPEI's dedication to not only providing exceptional services but also reinvesting in the community that has supported it for decades.

“West Lincoln Community Care is serving more households than historically recorded in our 40 years of service,” says Sharlene Volpatti, Manager of Client Services and Food Bank at West Lincoln Community Care. “Individuals and families are struggling with inflation, the cost of housing, the cost of living and finding themselves slipping below the poverty line. Donations to our organization from the NPEI campaign will be used for critical food purchasing.”

To register for eBilling, customers can visit NPEI’s website and sign up for the MyAccount customer portal, which will automatically enroll them into eBilling, or contact NPEI’s office by phone to make the switch.

About Niagara Peninsula Energy Inc.

Niagara Peninsula Energy Inc. (NPEI) provides local electricity distribution and related services to residential and business customers in the City of Niagara Falls, Town of Lincoln, Town of Pelham and Township of West Lincoln. Niagara Peninsula Energy Inc. is owned by Niagara Falls Hydro Holding Corporation, which is owned by the City of Niagara Falls and Peninsula West Power Inc., which is owned by the Town of Lincoln, the Town of Pelham and the Township of West Lincoln. For further details on NPEI, please visit

About the Charitable Organizations:

PROJECT SHARE:  Project Share is a highly trusted charity whereby its mission is to provide essential support services that improve the lives of Niagara Falls residents and families in need.

THE HOPE CENTRE:  The Hope Centre’s mission is to - assists, support, empower and advocate for the most vulnerable members of our community.  A community where every person has their basic needs met through support and compassion.

COMMUNITY CARE OF WEST NIAGARA: Community Care of West Niagara is a registered charitable non-profit organization that serves families, individuals, seniors, adults, youths and children of Lincoln and surrounding communities of Niagara.  They serve people in need that can go to obtain food, clothing and emergency assistance.

WEST LINCOLN COMMUNITY CARE:  For more than 35 years, WLCC has been a community based not-for-profit, charitable organization that enhances the quality of life for members of our community.   They offer food, clothing, emergency assistance and a variety of programs to residents of West Lincoln in need of assistance.