NPEI Offices Closed Friday April 3 and Monday April 6 for Easter

Please be advised that the NPEI offices will be closed on Friday, April 3 and Monday, April 6, 2026 for the Easter holiday. Our offices will reopen on Tuesday, April 7 at 8:30a.m.

To report a power outage or a downed powerline, please call our 24-hour emergency service at 1-877-270-3938.

Customers can always check their account balance by calling our Automated Account Balance Lookup at 1-877-601-3899.

You can also download the NPEI mobile app! You can view and pay their bills on the go, monitor electricity usage and receive important updates and alerts all from your mobile device.

We would like to wish everyone a Happy Easter.